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隐私政策

MedVault(家庭药箱)
最后更新:2026 年 6 月 20 日

MedVault(以下简称“本应用”)尊重并保护您的隐私。本隐私政策说明我们收集哪些信息、如何使用这些信息以及您拥有的权利。使用本应用即表示您同意本政策所述的做法。

1. 我们收集的信息

1.1 账户信息

当您使用“通过 Apple 登录”时,我们会接收 Apple 提供的唯一用户标识符。如果您选择共享,我们也可能接收您的邮箱地址。我们不会获取您的 Apple 账户密码。

1.2 您录入的药品数据

您在本应用中创建的药品信息(名称、有效期、数量、分类、备注、封面图片等)及药箱、共享成员信息会存储在我们的服务器上,用于在您的设备间同步与共享。

1.3 AI 功能数据

当您使用药品识别或 AI 用药咨询功能时,您主动发送的内容——包括您输入的文字、上传的药品照片,以及为回答问题所需的相关药品名称、库存与用药计划——会被传输至第三方 AI 服务商 OpenAI(OpenAI, L.L.C.)进行处理,以返回识别或咨询结果。我们不会向 OpenAI 发送您的 Apple 账号标识、邮箱或付款信息。您在首次使用 AI 功能前会看到上述数据共享说明,并需点击同意后方会发送数据。OpenAI 按其 隐私政策 处理数据,并须对您的数据提供与本政策同等的保护。

1.4 订阅信息

订阅通过 Apple App Store 完成。我们会从 Apple 接收交易凭证以验证订阅状态,但不会接触您的支付卡信息。

2. 信息的使用

  • 提供并维护核心功能(药品管理、提醒、同步、共享);
  • 提供 AI 识别与用药咨询功能;
  • 验证并管理您的订阅状态;
  • 排查故障、保障服务安全与稳定运行。

3. 第三方服务

本应用依赖以下第三方服务,您的相关数据会按其各自的隐私政策处理:

  • Apple:登录与订阅支付;
  • OpenAI(OpenAI, L.L.C.):处理 AI 识别与咨询请求(见其隐私政策);
  • 对象存储服务:存储您上传的药品图片。

4. 数据存储与安全

我们采用合理的技术与管理措施保护您的数据,传输过程使用加密连接(HTTPS)。但请注意,没有任何互联网传输或存储方式是绝对安全的。

5. 数据保留与删除

我们在为您提供服务所必需的期间内保留您的数据。您可以在应用内删除单条药品记录。

您也可以随时在应用内删除整个账户:进入「设置 → 删除账号」。删除后,您的账户及全部关联数据(包括药箱、药品、用药计划、用药记录、用药对象档案和上传的图片)将被永久删除且不可恢复

关于共享药箱:若您是某个共享药箱的拥有者,删除账户会一并删除该药箱及其中的全部数据,该药箱的其他成员也将随之失去访问权限。如希望保留共享数据,请在删除账户前自行导出或转移。

如在应用外需要协助删除,亦可通过下方邮箱联系我们。

6. 医疗免责声明

本应用提供的 AI 用药建议仅供参考,不构成专业医疗意见,不能替代执业医师、药师的诊断与处方。用药前请咨询专业人士。

7. 儿童隐私

本应用不面向 13 周岁以下儿童,我们不会有意收集其个人信息。

8. 您的权利

您有权访问、更正或删除您的个人数据,并可撤回此前的授权。如需行使上述权利,请联系我们。

9. 政策更新

我们可能不时更新本政策,更新后会在本页面发布并更新“最后更新”日期。

10. 联系我们

如对本隐私政策有任何疑问,请联系:medvault@long2ice.io

Privacy Policy

MedVault
Last updated: June 20, 2026

MedVault ("the App") respects and protects your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have. By using the App, you agree to the practices described in this policy.

1. Information We Collect

1.1 Account Information

When you use "Sign in with Apple," we receive a unique user identifier provided by Apple. If you choose to share it, we may also receive your email address. We never receive your Apple account password.

1.2 Medicine Data You Enter

The medicine information you create in the App (name, expiry date, quantity, category, notes, cover images, etc.) along with medicine box and shared-member data is stored on our servers to enable syncing and sharing across your devices.

1.3 AI Feature Data

When you use medicine recognition or AI medication consultation, the content you actively send — including the text you type, the medicine photos you upload, and the relevant medicine names, stock, and dose schedules needed to answer your question — is transmitted to OpenAI (OpenAI, L.L.C.), a third-party AI provider, for processing in order to return results. We never send your Apple account identifier, email, or payment information to OpenAI. Before you first use the AI features, you are shown this data-sharing disclosure and must tap to agree before any data is sent. OpenAI processes the data under its own privacy policy and is required to provide protection for your data equal to that described in this policy.

1.4 Subscription Information

Subscriptions are processed through the Apple App Store. We receive transaction receipts from Apple to verify subscription status, but we never access your payment card details.

2. How We Use Information

  • To provide and maintain core features (medicine management, reminders, sync, sharing);
  • To provide AI recognition and medication consultation;
  • To verify and manage your subscription status;
  • To troubleshoot issues and keep the service secure and reliable.

3. Third-Party Services

The App relies on the following third-party services, and your relevant data is handled under their respective privacy policies:

  • Apple — sign-in and subscription payments;
  • OpenAI (OpenAI, L.L.C.) — processing AI recognition and consultation requests (see its privacy policy);
  • Object storage service — storing the medicine images you upload.

4. Data Storage and Security

We apply reasonable technical and organizational measures to protect your data, and transmissions use encrypted connections (HTTPS). However, no method of transmission or storage over the Internet is completely secure.

5. Data Retention and Deletion

We retain your data for as long as necessary to provide the service. You can delete individual medicine records within the App.

You can also delete your entire account at any time from within the App: go to Settings → Delete Account. Once deleted, your account and all associated data (including boxes, medicines, schedules, intake logs, family profiles, and uploaded images) will be permanently removed and cannot be recovered.

About shared boxes: If you are the owner of a shared box, deleting your account also deletes that box and all of its data, and its other members will lose access. If you wish to keep shared data, please export or transfer it before deleting your account.

If you need assistance with deletion outside the App, you may also contact us at the email below.

6. Medical Disclaimer

The AI medication advice provided by the App is for reference only and does not constitute professional medical advice. It cannot replace diagnosis or prescriptions from a licensed physician or pharmacist. Always consult a professional before taking any medication.

7. Children's Privacy

The App is not directed to children under 13, and we do not knowingly collect their personal information.

8. Your Rights

You have the right to access, correct, or delete your personal data and to withdraw consent previously given. To exercise these rights, please contact us.

9. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact: medvault@long2ice.io